Frequently Asked Questions
Everything you need to know before ordering.
Are the used items really tested?
Yes. Every used CPU is installed and benchmarked, every phone has its battery health checked and is fully unlocked and tested, and every laptop goes through a 30+ point stress test. Items that fail testing are never listed.
What does Grade A / Grade B mean?
Grade A — like new: no visible scratches, full functionality, battery health 90%+. Grade B — light cosmetic wear (small scratches on edges or back), full functionality, battery health 80%+. Grade is always stated honestly in the listing.
What is your warranty policy?
Used items include a 180-day warranty against defects. Brand-new accessories carry their manufacturer warranty (usually 12 months). If a covered defect appears, we repair, replace or refund — no hidden conditions.
Do you ship worldwide? How long does it take?
We ship to 90+ countries with tracked couriers (DHL / FedEx / UPS). Typical delivery: 3–7 business days to the US/Europe, 5–12 business days to other regions. Your tracking number is provided after dispatch.
What are the shipping costs?
Standard shipping is $19.99 per order. Shipping is FREE for orders over $299. The exact cost is calculated at checkout.
How do I pay?
After placing an order, our team contacts you by email/WhatsApp to arrange payment via secure methods (card gateway, PayPal or bank transfer). This demo storefront does not process payments directly — connect a payment gateway such as Stripe or PayPal for production.
What if the item does not match the listing?
Return it within 14 days of delivery for a full refund, or contact us and we will make it right — replacement, repair or refund. Buyer protection always applies.
Can I track my order?
Yes. Sign in to your account and open “My Orders” to see the current status, or ask us on WhatsApp/Telegram with your order number.